At Al-Sunnah Perfumes, we take great care in packaging our products to ensure they reach you in perfect condition. However, if your item arrives damaged, we are here to help.

Damaged Items

If your order arrives damaged, please contact us within 7 days of receiving the item. You may be eligible for a full refund or replacement.

To request a refund or replacement:

• Email us at [email protected]

• Include your order number

• Attach clear photos of the damaged item(s) and packaging

We may request the damaged item(s) to be returned to us before a refund or replacement is issued.

Change of Mind

We do not accept returns or exchanges for items due to change of mind. Please choose your products carefully before placing an order.